Leadership for new managers (1 – 2 days)

One of the most difficult moves for people to make is taking on their first management or supervisory role. People don’t go to bed one night and wake up the next morning as a manager!

This move is especially challenging when someone takes charge of a previous peer group.  T

This masterclass makes new leaders aware of their key tasks and shows them what their people expect from them. It can be tailored to suit both established and newly appointed supervisory staff or managers.

The content will be tailored to fit in with your existing policies and procedures.

Topics covered:

• What people need from their leader
• What motivates people
• Key tasks of effective leaders
• Using different management styles
• How to be assertive
• Managing confrontation
• Dynamics of effective teams
• Communicating within team
• Giving effective feedback
• Setting goals
• Developing people and teams
• Formal interviews for counselling and appraisal

End of course objectives:

• Understanding individual motivating factors
• Using appropriate leadership skills effectively
• Setting challenging goals
• Managing day to day performance
• Communicating with your team
• Carrying out effective counselling interviews
• Demonstrating an effective assertive style
• Getting positive outcomes from confrontational situations