Recruitment and Selection (1 – 2 days)

Most managers recognise that most staff problems arise from issues of attitude and behaviour. Yet recruitment processes are mainly designed to explore and identify skill and experience. This course covers the recruitment and selection process from beginning to end, starting from a review of the position and finishing with effective induction.

Who should attend? – Managers and any other people involved in the recruitment and selection of staff.

Topics covered:

  • How to identify staffing needs in the existing structure
  • Developing key criteria
  • Job Descriptions and Person Specifications
  • How and where to advertise
  • Application and sickness forms
  • Understanding CV’s
  • Use and value of references
  • Interviewing techniques
  • Recruiting people with values that match your culture
  • Equal Opportunities and Diversity
  • Making the offer
  • Induction
  • Using probationary periods
  • Interview practice

End of course objectives:

  • Effectively reviewing structure and the need for a new person
  • Specifying the tasks as outcomes
  • Identifying the skills, attitudes and behaviours needed to do the job well
  • Producing advertising copy to make this clear to prospective candidates
  • Understanding application forms and CV’s in order to identify strengths and (importantly) gaps
  • Shortlisting against key criteria
  • Planning and managing an effective recruitment interview
  • Selecting people that fit your needs in terms of skills, attitudes and behaviours
  • Making the best of references
  • Inducting new people effectively