How do you manage your culture?

“How we do things round here” neatly defines organisational culture. But in many organisations “we” don’t all do things in ways that align. Ask yourself the question “How many of my people will react in the best way (for the…

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What (and who) makes people feel valued?

Over the past 12 years I have interviewed hundreds of people in organisations across a range of sectors. It has fascinated me that when asked about what makes them feel valued they most often respond by describing simple thanks and…

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