If your people are confused, anxious or frustrated… if your projects are inconsistent, with false starts and a lack of commitment… then you need to do something!

What you need to change is the people – not the individuals themselves (as you know, it’s easier to upskill your existing people than it is to recruit new ones).

You need ensure all seven components of effective change are in place: vision, values & behaviours, skills & knowledge, motivation, resources and action plans. That is only six – the seventh, which glues them all together is communication.

The diagram above illustrates this – it can also be found in the resources page of this site.